Return & Refund Policy

At Fashion50, we want you to absolutely love your purchase. But if something isn't quite right, we're here to make it right with a return process that's simple, transparent, and stress-free.

Return Window

You have 30 days from the date of delivery to request a return.

Return Eligibility

To qualify for a return, your item must:

Be in brand new, unused condition
Include all original tags, packaging, dust bags, and inserts
Be accompanied by proof of purchase (order number or receipt)

Non-Returnable Items

We are unable to accept returns on:

Custom or personalized items
Gift cards
Final sale items

Product Condition Guidelines

Accepted	Not Accepted
Unused, unworn items	Used, worn, or damaged items
In original packaging	Missing packaging or accessories

How to Return

You can return your order:

By Mail (via our prepaid return label)
In Store (if applicable contact us for details)

To Start a Return:

Email us at support@fashion50.store with the following:

Your full name and order number
Item(s) you'd like to return
(Optional) Reason for return

Once your return is approved, we’ll send you a prepaid return label and detailed instructions.

Shipping & Restocking

Flat Rate: $4 on all U.S. orders
No restocking fees
Full refund for eligible returns

Return Address

Fashion50 Returns
11816 CLAIR PLACE
CLERMONT, FL 34711, United States, USA

Please do not send items back without contacting us first. Unauthorized returns may not be accepted.

Unauthorized Returns

Returns sent without approval or without our provided label will not be accepted and may be returned to sender at your cost.

Damaged, Defective, or Incorrect Items

If you received an item that is damaged, defective, or not what you ordered:

Contact us right away at support@fashion50.store
Include your order number and clear photos of the issue

We'll quickly arrange a replacement or full refund, depending on the situation.

Exchanges

We do not offer direct exchanges.
To exchange an item, please:

Return your original item for a refund
Place a new order for the desired item

Refund Process

Once we receive and inspect your return:

We’ll notify you of the approval status
Approved refunds will be issued to your original payment method
Please allow up to 10 business days for the refund to appear (timing may vary based on your bank or card issuer)

Partial Refunds May Apply If:

The item shows signs of wear or use
Packaging or included accessories are missing
The return is requested after the 30-day window

We’ll notify you before processing any partial refund.

Late or Missing Refunds

If you haven’t received your refund after 15 business days:

Double check your bank account
Contact your credit card company or bank
Still no luck? Reach out to us at support@fashion50.store

Contact & Business Info

Business Name: Fashion50
Business Address: 11816 CLAIR PLACE
CLERMONT, FL 34711, USA
Email: support@fashion50.store

Phone: +1 (669) 340-2210
Business Hours: 10:00 AM to 06:00 PM (Monday to Friday)
Email Support: Available 24/7